TheCleverZone places paramount importance on customer service and aims to meet your
expectations on every occasion.
To achieve this aim, we need accurate personal information
about you. Please help us take prompt and efficient action by informing us of any
changes to your personal circumstances by writing to us.
We have a legal obligation
under the Data Protection Act to ensure that all information held and processed about
you complies with the principles of the Act.
The Act requires all personal information
to be treated in the strictest confidence and to be used only for purposes of which
you are aware.
We will treat all your personal information as private and confidential
(even when you are no longer a customer). Nothing about your accounts nor your name
and address will be disclosed to anyone, other than in four exceptional cases permitted
by law. These are:where we are legally compelled to do so; where there is a duty
to the public to disclose; where disclosure is required to protect our interest;
(This will not be used as a reason for disclosing information about you or your accounts,
including your name and address, to anyone else for marketing purposes.) where disclosure
is made at your request or with your consent. (This can be either as a result of
an application for a product or by signing an explicit declaration as part of the
application. Consent does not need to be in writing if the service is provided over
From time to time we will employ agents and sub-contractors to process
information on our behalf. The same duty of confidentiality and security will apply
to our agents and sub-contractors and all processing will only be carried out under
our instruction and will be supported by written contract.